London

Call us now +44 (0)20 8867 7501

Lines open: 08:30 - 20:00 Mon-Thu, 08:30 - 17:30 Fri All times GMT.

Kenya

Call us now +25 472 290 1716

Lines open: 08:30 - 20:00 Mon-Thu, 08:30 - 17:30 Fri All times GMT.

Uganda

Call us now +25 641 425 2428

Lines open: 08:30 - 20:00 Mon-Thu, 08:30 - 17:30 Fri All times GMT.

Daily Rate

Amount to Send

Terms and Conditions

The liability of SkyforexUK shall be limited to the amount paid to the company for transfer. The company shall not be liable for any damages or loss including but not limited to consequential loss as a result of nonpayment or underpayment or non delivery or failure or error in transmission of a money transfer whether caused by any act or omission or negligence or error on the part of SkyforexUK or on the part of any agent or its employees or any other party.

SkyforextUK reserves the right to refuse any Money Transfer, particularly if the receiver/sender fails to produce the required identification or if the identification produced is unsatisfactory, or if the transaction is deemed to be linked to money laundering or other illegal activities.

 

 

Unpaid remittance will be held for three months from the transfer date, after which it will be returned to the originating agent to refund the customer. If payment was not made because of the recipient failing to make a claim or because of wrong or incomplete information provided by the sender, the commission charged will not be refunded. Otherwise, the customer will be eligible to full refund. SkyforextUK ltd will not be liable for any loss or damage claimed for failing to pay.

 

 

The company will try had to contact the recipient of the money sent as quickly as possible and will make all possible attempts to deliver the money the beneficiary. If on the other hand that the recipient can not be found then the money received will be kept maximum three months and if no one claimed the money then the company will return the  money to the sender. We always ask the sender to provide correct names, address, and telephone for the recipient in order to make sure that the money is delivered on-time and avoid delays.

 

We may use information about you to discharge our anti-money laundering, security validation and verification responsibilities, to provide our services and to manage our relationship with you. We may disclose this information to payers, payees and intermediaries in the course of providing our services or as required by Regulation EC 1781/2006 on information on the payer accompanying transfers of funds; persons with whom we share information for anti-money-laundering, security verification or validation purposes; regulatory and prosecuting authorities; This may involve transfer of information to countries which do not have data protection laws as strict as those in the UK. If you wish to access or correct the information that we hold about you, please contact infoskyforexuk.com

 

When you are sending money, you agree to pay us, at the time we accept your instruction to send your money transfer, the fees and charges (if any) which we write on your payment instruction form or set out on the tariff board at these premises.

 


 

 

        When you are receiving money, we may deduct, from the money transferred to us before we make it available to you, the fees and charges (if any) set out in the written information we give you when you receive the money.

 


 

 

        We will write on your payment instruction form or receipt the exchange rate applied to your money transfer when you are sending or receiving money. We usually convert your money from sterling or dollar at the time of transfer so your payee receives the relevant amount in the currency of the country where the payee is located.

 


 

 

        Please tell us if you have any problems with our service: we will seek to resolve your complaint as quickly as possible. If you are not happy with our response, or if we have not finished investigating your complaint after 8 weeks, you may be able to refer your complaint to The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.